If you are not happy with your purchase, please contact us within 5 days of receipt of your shipment.
We do not offer refunds, unfortunately, but will gladly go over exchange or store credit options.
Please note that we cannot accept jewelry that has been worn, used, altered, or damaged. We reserve the right to determine if a piece of jewelry has signs of wear.
All custom orders, or customized orders including rings that aren't a standard size 6, are final sale.
Please note that original shipping costs will not be refunded.
Finn recommends that you ship merchandise via FedEx, UPS, or insured parcel post for tracking purposes and that you request adequate insurance to cover the purchase price of the shipment. Finn will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled. Credit for jewelry will only be honored if the return instructions above are followed. Finn reserves the right to refuse return for credit or exchange of any merchandise that does not meet the above requirements at Finn's sole discretion.